Merchant FAQs

What is ShopAtHome.com?
What happened to ShopAtHomeSelect.com?
Who is the Belcaro Group?
How do I work with ShopAtHome.com?
I don't currently work with an affiliate network. Can I still work with your site?
What information can I find on the ShopAtHome.com reporting site?
How do I change my logo/art work?
How do I change my tracking url?
How do I add keywords?
How do I change the price of my catalog?
How do I get placement on your site?
I have an upcoming banner on your site - when is the creative due?

What is ShopAtHome.com?
ShopAtHome.com is a one-stop shopping portal for all your shopping needs! This site offers merchants the opportunity to submit catalogs and magazines, link to their websites, and provide exclusive savings coupons and specials to our over 1.5 million customers!

What happened to ShopAtHomeSelect.com?
In an effort to provide our consumers with the best shopping experience on the web, we decided to combine ShopAtHome.com and ShopAtHomeSelect.com into a one-stop shopping portal! By combining the two sites, our consumers can: * Earn cash back by shopping at 1000+ stores * Order free catalogs and discount magazine * Gain access to exclusive coupons and specials

Who is the Belcaro Group?
Belcaro Group is the parent company of ShopAtHome.com. Originally established as a catalog company, Belcaro Group broadened its horizons and entered the internet scene first with ShopAtHome.com and soon expanded to offer consumers ShopAtHomeSelect.com. For more information about Belcaro Group, please see our About Us section.

How do I work with ShopAtHome.com?
Working with ShopAtHome.com is easy! If you are interested in submitting a catalog or magazine for our Magazine site, simply fill out this Advertise With Us form, select "Catalog/Magazine" from the dropdown, and a member of our ShopAtHome team will contact you within two (2) business days.

If you are interested in becoming part of our Cash Back and Coupons sites, fill out this contact form, select "Cash Back/Coupons" from the drop-down, and a ShopAtHome member will contact you.

I don't currently work with an affiliate network. Can I still work with your site?
Don't work with an affiliate network? Not a problem! We have our own Private Affiliate Network (PAN) which allows you to work with us on a direct basis. PAN is simple to set up and has a reporting site for easy tracking. Simply fill out the Advertise With Us form, selecting "Cash Back/Coupons" from the drop down, and a member of our ShopAtHome team will contact you within two (2) business days.

What information can I find on the ShopAtHome.com reporting site?
For those participating in our PAN program, http://network.belcarogroup.com/ offers you the opportunity to login at any time, from anywhere, to see how your site is performing. You don't have to wait for weeks to see your clicks stats, as our stats are updated every night and available to you the very next day. You can also track your click trends over time by exporting your information into Excel for easy manipulation and access.

How do I change my logo/artwork?
If you would like a new image on our site, please contact your account manager. Please remember that images may be animated, but must be 125 x125 or smaller. Coming soon you will be able to upload your image directly to our reporting site!

How do I change my tracking url?
If you are participating in our PAN program and wish to change your current tracking url, please contact your account manager. Upon submitting your change, please allow two (2) business days for the change to be implemented.

How do I add keywords?
If you would like to increase your presence in the ShopAtHome internal search, please provide us with a list of keywords that you feel do well for your site. If you would like to add to your keywords, please send the list to your account manager and we will get it updated for you.

How do I change the price of my catalog?
If you have any changes to be made to your catalog or magazine listing, please contact your account manager, or Contact Us referencing the subject "Listing Change."

How do I get placement on your site?
We offer a variety of site and email placements for all of our merchants. If you are interested in any placements, please contact your account rep, or Contact Us referencing the subject "Site/Email Placements." For a list of site and email opportunities and specifications, please click here

Coming soon you will be able to see our full calendar of placement opportunities!

I have an upcoming banner on your site - when is the creative due?
We ask that any creative, for both site and email placements, be emailed to us two (2) weeks before the scheduled appearance.